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  • Writer's pictureOzzie Paez

Concierge Medicine Economics, Influence, and Decision-Making

Concierge practices offer doctors and patients alternative care models that are closer to medicine’s traditional roots. They usually include faster access to care, more doctor-patient time, and continuous engagements ideal for patients with chronic conditions. What makes these services sustainable are subscription models and the elimination of the pervasive controls imposed by insurance carriers. Subscription models generate reliable, continuous revenues that reduce the need for high patient counts. Removing insurance intrusions allows concierge doctors to practice their craft without outside interference. Many concierge practices focus on quality of life through programs that sustain patient health, promote prevention, and target chronic diseases.

Image highlighting the differences between insurance influenced healthcare and concierge practices.

We gain important insights into businesses and industries by tracing the roles of revenues (money), influence, and decision-making in creating and delivering compelling customer (patient) value.

Concierge practices are ideally suited to leveraging digital health strategies that exploit non-intrusive health and fitness monitoring. For example, innovations in continuous glucose monitoring, advanced ambulatory blood pressure profiling, and respiratory monitoring are delivering unprecedented insights into patient health, chronic disease management, and treatment efficacy. Innovative concierge practices can exploit these technological innovations and emerging research to deliver unprecedented, quantifiable value to their patients.

I have been studying, researching, and evaluating emerging health and fitness technologies for over three decades. Advancements were steady and modest until five years ago when new physiological sensors and artificial intelligence technologies began to transform the landscape. For example, Biobeat’s cuffless physiological sensors measuring just 3.3 by 3.3 inches and weighing less than an ounce delivered the first significant improvements in continuous blood pressure measurement and profiling since the introduction of the sphygmomanometer in the 1920s. Similarly, continuous glucose and respiratory monitoring technologies are revolutionizing diagnostic processes, treatment strategy development, and treatment efficacy assessments.

The marriage of physiological sensors, analytics, and artificial intelligence is delivering powerful, inexpensive, and easy-to-learn tools ideal for innovative concierge practices. We are helping practices deploy and exploit these technologies to deliver sustainable compelling value to their patients. Please contact me for more information and to schedule a discussion with one of our experts. You can also request to be notified when we schedule webinars and training opportunities:


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